Trying to resolve a connection issue between Tidal and my Sonos app, I deleted Tidal from my list of music services. When I went to add it again, Tidal was not available in the list of music services in the drop down menu. Neither was Apple Music, which I’d also removed.
I tried all the usual methods to resolve the issue; removed and reinstalled relevant apps and ensured all were on the most recent updates. I deleted the Sonos app from all my devices save one.
I am able to play directly from Tidal to my Sonos devices, I just can't play directly from Sonos using Tidal Connect.
Finally I contacted Sonos via live chat, we both concluded it was weird. They suggested I call the Sonos phone line for help which I did just now but the wait time is lengthy, so I’m hoping for some help here in the community.
Thank you.