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This Christmas, many dads will unwrap a shiny new Sonos system, expecting premium sound and seamless functionality to elevate their music experience. But for those in the know, it might not be the gift it once promised to be.

 

The closed ecosystem, plagued by frustrating app issues and missing features, has left many Sonos users feeling like they're trapped in an endless loop of troubleshooting instead of enjoying their music. The excitement of unboxing soon turns into hours spent wrestling with buggy software, connectivity hiccups, and a system that doesn't give users the freedom to customize or fix it themselves.

 

So, to all the dads unwrapping Sonos this year: we feel for you. Here's hoping that in the future, Sonos will choose to listen to its users, embrace openness, and make next Christmas one to truly celebrate.

 

For now, enjoy the sound—if you can get it

to work.

Oh the drama. 🙄

Yes, the drama for the children or wives

 

...who thought they were giving the perfect gift, only to watch their dad spend hours trying to make it work. The drama of seeing their excitement turn into frustration as they realize the system doesn’t perform as seamlessly as advertised.

 

It’s not just drama—it’s disappointment. Disappointment in a product that’s supposed to bring joy but instead becomes a source of stress. Drama may seem over the top to some, but for those dealing with the frustration firsthand, it’s a very real thing.

 

Sometimes, a little “drama” is necessary to push for improvement. Hoping Sonos takes notice.

 

The app troubles have been plastered all over this site, not to mention the trade publications and websites, for the last 6+ months.  I highly doubt Sonos needs another melodramatic “push for improvement” or a request to “take notice”.  

The app troubles have been plastered all over this site, not to mention the trade publications and websites, for the last 6+ months.  I highly doubt Sonos needs another melodramatic “push for improvement” or a request to “take notice”.  

It’s true that the app troubles have been widely reported, but the fact that these issues persist after 6+ months is exactly why users continue to raise their voices. If Sonos had effectively resolved the problems and communicated clearly with its user base, there wouldn’t be a need for ongoing feedback—or what you call “melodrama.”

 

This isn’t about piling on or dramatizing for the sake of it. It’s about expressing frustration that so many loyal users still face bugs, missing features, and a lack of control over their systems. It’s not unreasonable to expect more from a premium brand, and continuing to push for improvement is what dedicated customers should do to hold Sonos accountable.

 

After all, if things were fixed, we wouldn’t be having this conversation, would we?

The app troubles have been plastered all over this site, not to mention the trade publications and websites, for the last 6+ months.  I highly doubt Sonos needs another melodramatic “push for improvement” or a request to “take notice”.  

It’s true that the app troubles have been widely reported, but the fact that these issues persist after 6+ months is exactly why users continue to raise their voices. If Sonos had effectively resolved the problems and communicated clearly with its user base, there wouldn’t be a need for ongoing feedback—or what you call “melodrama.”

 

This isn’t about piling on or dramatizing for the sake of it. It’s about expressing frustration that so many loyal users still face bugs, missing features, and a lack of control over their systems. It’s not unreasonable to expect more from a premium brand, and continuing to push for improvement is what dedicated customers should do to hold Sonos accountable.

 

After all, if things were fixed, we wouldn’t be having this conversation, would we?

The new Sonos mobile App is working just fine here - so I’m happy if Santa perhaps brings me a shiny new Sonos speaker. The more the merrier. 🎄🎄

Even with a buggy app, I bet most dads would still be thrilled to get Sonos as a Christmas gift and end up loving their new speakers.

 

After all, if things were fixed, we wouldn’t be having this conversation, would we?

Well Nick says the new app has better reliability than the old one so there. 

 I won’t be so lucky.  I’ll probably get underwear.

​@Gatso90 and Dads...

The  new app is working so well for me that I just purchased three (3) Arc Ultra’s, three (3) Sub 4’s and a Sub- Mini. Not mention my three (3) Ace headsets. I also wrote the following review on the Arc Ultra. So dads; if you’re out there, click the link and take a read.

Not to be out-done by ​@Ken_Griffiths see my app video below 😂

 

I mean, there’s def some problems regarding volume and TV swap… I don’t  think that totally negates their worth, but it’s not the seamless experience desired

It's a shame mums and daughters etc. aren't allowed such things and only dads seem to be able to try to work these technical wonders.

Why would a woman or a cat stoop to labor with this stuff when they have servants to deal with this kind of thing. 

So humiliated I had recommended a friend change out his whole system for Sonos before the app launch - he and I try to not speak about it anymore as it almost destroyed our friendship. Sonos app is still a mess

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