I am using the IOS app and this device will not go away even after a reset, router reboot and full power down.
The wrench icon will only trigger a wizard to re-attach the device, nothng to actually delete it permanently. Is there some mysterious trick to getting this device to go away? It is not registered under my account (it was a house guests device, and they took it with them when they left.)
Instead of the wrench select the room itself, you will have an option to hide it until it connects back up again.
Unfortunately the option to hide it is not currently working in android. This is a bug they are working on and I hope they sort it out soon. This issue does not happen in Windows Desktop S2, the device just disappears when you unplug like it did with S1.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.