Hi, The version 7.4 of Windows Controller freezes every now and then. If you guys get the Windows Error Reporting(WER), you might be seeing this across your customers. If you are not yet using WER, here's some info: https://msdn.microsoft.com/en-us/library/windows/desktop/bb513641(v=vs.85).aspx



Observed the freezes on two devices, here's sample event log entries from the device I'm writing this with:



The program Sonos.exe version 6.0.0.34230 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.

Process ID: 3f58

Start Time: 01d322eda3cbfd0c

Termination Time: 4294967295

Application Path: C:\Program Files (x86)\Sonos\Sonos.exe

Report Id: a646faec-cf72-4662-8d37-340d61a5398e

Faulting package full name:

Faulting package-relative application ID:



Faulting application name: Sonos.exe, version: 6.0.0.34230, time stamp: 0x453d4bd8

Faulting module name: PenIMC_v0400.dll, version: 4.7.2102.0, time stamp: 0x593715d2

Exception code: 0xc0000005

Fault offset: 0x00006efe

Faulting process id: 0x6644

Faulting application start time: 0x01d3218900ecf824

Faulting application path: C:\Program Files (x86)\Sonos\Sonos.exe

Faulting module path: C:\WINDOWS\Microsoft.NET\Framework\v4.0.30319\WPF\PenIMC_v0400.dll

Report Id: a39443ba-546c-4f44-8f65-e939acec88a3

Faulting package full name:

Faulting package-relative application ID:



Faulting application name: Sonos.exe, version: 6.0.0.34230, time stamp: 0x453d4bd8

Faulting module name: PenIMC_v0400.dll, version: 4.7.2102.0, time stamp: 0x593715d2

Exception code: 0xc0000005

Fault offset: 0x00006efe

Faulting process id: 0x4cd8

Faulting application start time: 0x01d32185e430ba62

Faulting application path: C:\Program Files (x86)\Sonos\Sonos.exe

Faulting module path: C:\WINDOWS\Microsoft.NET\Framework\v4.0.30319\WPF\PenIMC_v0400.dll

Report Id: 6146774e-27c5-4f8a-9a80-eca562b6122c

Faulting package full name:

Faulting package-relative application ID:



Faulting application name: Sonos.exe, version: 6.0.0.34230, time stamp: 0x453d4bd8

Faulting module name: PenIMC_v0400.dll, version: 4.7.2102.0, time stamp: 0x593715d2

Exception code: 0xc0000005

Fault offset: 0x00006efe

Faulting process id: 0x4d98

Faulting application start time: 0x01d32018aeab9174

Faulting application path: C:\Program Files (x86)\Sonos\Sonos.exe

Faulting module path: C:\WINDOWS\Microsoft.NET\Framework\v4.0.30319\WPF\PenIMC_v0400.dll

Report Id: c5da64d7-4c88-49cd-935e-9390e61dae17

Faulting package full name:

Faulting package-relative application ID:



Faulting application name: Sonos.exe, version: 6.0.0.34230, time stamp: 0x453d4bd8

Faulting module name: KERNELBASE.dll, version: 10.0.15063.502, time stamp: 0xc3955624

Exception code: 0xe0434352

Fault offset: 0x000eb802

Faulting process id: 0xe8

Faulting application start time: 0x01d320189856277d

Faulting application path: C:\Program Files (x86)\Sonos\Sonos.exe

Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll

Report Id: 55d8f867-12da-435d-8320-410200e77c16

Faulting package full name:

Faulting package-relative application ID: