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I have been using the Sonos 1 app for over ten years on my Android phones. I have been quite happy. 

Recently I selected Pandora (it's been authorized for years) on the Sonos App. A screen appeared instructing me to "reauthorize Pandora." I followed the instructions and was informed the account had been reauthorized. However, when I attempted to post Pandora I received the same message to reauthorize Pandora. Multiple attempts yeielded the same result.

Steps. Taken:

1.Removed the Pandora service from Sonos and attempted to add it again - same problem.

2. Uninstalled and reinstalled Sonos on my phone and then tried to add the Pandora service - same problem.

3. Checked my Pandora Premium account - no issues. Everything works fine when I use Pandora as a stand alone app.

 

Hi ​@inhot, welcome back to the Sonos Community!

I’m sorry to hear that you’re having issues with Pandora on Sonos. You’ve already tried everything that I’d recommend when a music service isn’t working or giving error messages. Pandora isn’t available in the UK, where I and the other community moderators are located, so we can’t test the service on our end.

I had a look at our internal information but I can’t see anything specifically about being stuck in a reauthorizing loop. Because of this, I’d recommend you reach out to our support team in your region, as they are able to use this service and see why you’re receiving the message to reauthorize the service.

I hope this helps.


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