Sonos desktop controller software for windows vista 32 bit

  • 24 December 2013
  • 4 replies
  • 2567 views

Im having problems loading the sonos controller software, after downloading file it says does not work with the 32bit system, it there a specific file to download for 32 bit or do i need a 64bit pc ?
Thanks

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4 replies

Userlevel 6
Badge +3
Hello Steven,
I’m sorry to hear about the problem you’re experiencing.

The Sonos controller work on both 32 & 64 bit PC.
May I ask you to check if the Windows OS is up to date. 
Also have the version of .NET Framework 
Link: http://www.microsoft.com/en-us/download/details.aspx?id=17851

Do you have any other why to control the Sonos system?
If yes, may I also ask you to submit a diagnostic and reply with the confirmation number.
Here is a FAQ showing you how to Submit system diagnostic

Best regards,
Max
job done thanks very much,may have been the .net framework, or just decided to now work after a reboot but tis all good now anyway thanks you. I was already connected with the ususal ipad, android and a second laptop but its always good to have further access options. Now to get a sonos pla one to got with the 5 and the playbar ! Sorry Mr bank manager, bit more overdrawsn this xmas !!
Userlevel 6
Badge +3
Hello Steven,

GREAT!!! Happy to hear you are once again rocking your music Sonos style.

May you have any future questions feel free to contact us.
Best regards,
Max
I got a new Sonos Play 1. Can I use a Chrome book or Windows Vista to operate this speaker? thanks