Sonos Controller S1 update still reboots Windows 10 without a prompt. | Sonos Community

Why does Sonos keep closing this topic? We need a fix for this. Every time I update Sonos Controller 1 it restarts my Windows 10 PC without any warning. After it has done this, the update runs and every thing is fine. It is very irritating and without a prompt about a restart you could lose any unsaved work.

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Worth a try. Just an annoyance. But such is life with Windows

It ain’t a Windows problem thou

So did you look at the logs, like UKTreofan did above? Their problem was Kaspersky forcing the reboot.

I'm experiencing the same issue - my PC doesn't reboot with any Sonos update, whether it's S1 or S2. Could it be related to a Windows background update, or is it just a coincidence?

Worth a try. Just an annoyance. But such is life with Windows

It ain’t a Windows problem thou

So did you look at the logs, like UKTreofan did above? Their problem was Kaspersky forcing the reboot.

I don’t have Kaspersky. Does everyone have Kaspersky running with this issue?

Worth a try. Just an annoyance. But such is life with Windows

It ain’t a Windows problem thou

So did you look at the logs, like UKTreofan did above? Their problem was Kaspersky forcing the reboot.

I don’t have Kaspersky. Does everyone have Kaspersky running with this issue?

So did you look at your logs?

Worth a try. Just an annoyance. But such is life with Windows

It ain’t a Windows problem thou

So did you look at the logs, like UKTreofan did above? Their problem was Kaspersky forcing the reboot.

I don’t have Kaspersky. Does everyone have Kaspersky running with this issue?

So did you look at your logs?

No I didn’t because I don’t know how too. Sorry.

Worth a try. Just an annoyance. But such is life with Windows

It ain’t a Windows problem thou

So did you look at the logs, like UKTreofan did above? Their problem was Kaspersky forcing the reboot.

I don’t have Kaspersky. Does everyone have Kaspersky running with this issue?

So did you look at your logs?

No I didn’t because I don’t know how too. Sorry.

He found it in the Event Log, which is not a place for the faint of heart. Ask Sonos support to help you if you are not familiar with this treasure trove.

Thank you. I have a customer support person trying to sort something out. They’ve said they never heard of this issue before and I forwarded them this page along with my description.
Will keep you guys updated.