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Somehow, the past 2 weeks, either Windows 10 did an update or Sonos did, causing the PC app to quit functioning - tries to start up, small 2” x 2” or so splash screen then it hangs. Have uninstalled 2x (sucks because you have to reboot) - prior you need to force shut down via Task Manager all the little pieces, then uninstall, then reboot - works for about a day then hangs again.

 

The PC is part of anyone and everyone’s home Sonos - the phone app doesn’t suffice when you’re on the damn phone - get your act together and have the PC and Mac based app full functionality and give it some damn love.

PC app works fine on all my devices. Suggest contacting phone support and see if they can figure out what is up with your configuration.