Skip to main content
Answered

Sonos Bridge on S1

  • December 31, 2020
  • 10 replies
  • 1539 views
A

TLDR: Sonos Bridge shows up on S2 app, tells me to download S1. Then doesn’t show on S1 app. Tried multiple phones, looks fine on network. 

 

Longer Version:

So I have updated everything to S2 for a year or so now, all good. However, recently I decided I wanted to split the system in two - majority on S2, and a single Bridge + Play:1 on S1 (as it’s used for kids room, don’t want to group it by accident - yes, know the limitations this brings). 

I’ve hard reset both the Bridge and the Play:1, initially I tried just to connect the Play:1 in the S1 app and, while it finds it fine, it errors saying to use the S2 app instead and AFAIK no way around this. So I tried the Bridge, reset, I can see on my network. But I can’t see it on the S1 app at all it just says “Product not found. Move closer to your product and make sure it’s connected to power”. I’ve tried multiple resets, no joy. However, I then opened up the S2 app and it see’s the Bridge, tells me it’s only compatible with S1 Controller and to download. Which I’ve done/tried without luck. Any ideas? 

Best answer by ratty

You can't build an S1 system off just a Bridge. You also need a player that's at S1. Your Play:1 isn't. 

And if you want to run two S2 systems on the same subnet you'll need to dedicate control devices to each. Or reset each time you move between systems. You could always cascade a spare router and make a new subnet for the second system. 

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

10 replies

J
  • John B
  • 19684 replies
  • December 31, 2020

You can have two S2 systems.  Ditch the Bridge.

A
  • andrewjhp
  • Author
  • Contributor I
  • 5 replies
  • December 31, 2020

You can have two S2 systems.  Ditch the Bridge.

 

How does that work? I thought you could only control 1x S2 system from the app without having to reset each time. 

ratty
  • ratty
  • 31405 replies
  • Answer
  • December 31, 2020

You can't build an S1 system off just a Bridge. You also need a player that's at S1. Your Play:1 isn't. 

And if you want to run two S2 systems on the same subnet you'll need to dedicate control devices to each. Or reset each time you move between systems. You could always cascade a spare router and make a new subnet for the second system. 

J
  • John B
  • 19684 replies
  • December 31, 2020

First, you cannot take a speaker back from S2 to S1 unless you still have an S1 system.

 You would have to power off everything. Factory reset the speaker you want to be in the kids room. Using one of the kids' phones, uninstall S1 and S2 apps and reinstall the Sonos S2 app.. Set up new system with the single speaker.

When set up, reset any other S2 controllers that you want to connect to that speaker and select connect to existing system.

Then power up the other speakers. 

 

A
  • andrewjhp
  • Author
  • Contributor I
  • 5 replies
  • December 31, 2020

You can't build an S1 system off just a Bridge. You also need a player that's at S1. Your Play:1 isn't. 

Why isn’t the Play:1, I’ve hard reset that and it used to work with Bridge.

I have a Playbar, Play:3, Play:5 (Gen 2), Play One (Gen 2), would any of those?

(Edit: Just read elsewhere that the upgrade to S2 is a one-way door, so that mean I’m screwed)

ratty
  • ratty
  • 31405 replies
  • December 31, 2020

You can't build an S1 system off just a Bridge. You also need a player that's at S1. Your Play:1 isn't. 

Why isn’t the Play:1, I’ve hard reset that and it used to work with Bridge

You said everything's at S2. 

J
  • John B
  • 19684 replies
  • December 31, 2020

You can't build an S1 system off just a Bridge. You also need a player that's at S1. Your Play:1 isn't. 

Why isn’t the Play:1, I’ve hard reset that and it used to work with Bridge. 

I have a Playbar, Play:3, Play:5 (Gen 2), Play One (Gen 2), would any of those?

You said that everything had been on an S2 system.  You need a speaker that never has been.

A
  • andrewjhp
  • Author
  • Contributor I
  • 5 replies
  • December 31, 2020

Thanks folks, appreciate the feedback. Sounds like I have no options for S1 then, as everything I own was/is S2. 

When set up, reset any other S2 controllers that you want to connect to that speaker and select connect to existing system.

 

@John B hat sounds like you need a different phone to control each system then? No way around that?

J
  • John B
  • 19684 replies
  • December 31, 2020

I think you would have to reset the app (not the speaker) and connect to existing system.  It should ask you to button press a speaker if it finds both systems. 

J
  • John B
  • 19684 replies
  • December 31, 2020

Or get a cheap Amazon Fire as a dedicated controller 

Terms & ConditionsCookie settingsAccessibility statement