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Answered

Sonos app volume control stays on home page

  • January 3, 2021
  • 11 replies
  • 112 views

I have the sonos app on my phone and the volume control stays on my home page all the time and it is using my iPhone power. How can I turn it of thanks liz

Best answer by GuitarSuperstar

Try completely shutting your phone off.

If that doesn’t work, in the Sonos app, go to Settings > App Preferences and turn Lock Screen Controls off.

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11 replies

  • Lead Maestro
  • 10452 replies
  • January 3, 2021

Can you send a photo of what you are talking about?


  • Author
  • Contributor I
  • 6 replies
  • January 3, 2021

Hope you got the photo 


  • Lead Maestro
  • 10452 replies
  • January 3, 2021

I don’t see a photo.


  • Author
  • Contributor I
  • 6 replies
  • January 3, 2021

 


  • Author
  • Contributor I
  • 6 replies
  • January 3, 2021

Hope you got it this time 


  • Lead Maestro
  • 10452 replies
  • January 3, 2021

When you close the Sonos app, does it disappear?


  • Author
  • Contributor I
  • 6 replies
  • January 3, 2021

Yes it does but when I look at my phone it’s there 


  • Lead Maestro
  • 10452 replies
  • January 3, 2021

Is it always displayed on the Lock Screen regardless of whether or not your Beam is playing audio from your TV or if the Sonos app is closed?


  • Author
  • Contributor I
  • 6 replies
  • January 3, 2021

Yes 


  • Lead Maestro
  • 10452 replies
  • Answer
  • January 3, 2021

Try completely shutting your phone off.

If that doesn’t work, in the Sonos app, go to Settings > App Preferences and turn Lock Screen Controls off.


  • Author
  • Contributor I
  • 6 replies
  • January 3, 2021

Thank you went in app and turned Lock Screen off and it worked thanks again liz