I chatted in to support two days ago after I added some channels as favorites in the SiriusXM app and I was unable to get those channels to show in the Sonos app. So I removed my SiriusXM account from Sonos and then logged back in to SiriusXM in the Sonos app. I still could not see the channels I had favorited. It wasn’t until support inquired about what channels I was looking for that I realized perhaps the Xtra channels weren’t gonna be available on Sonos. However, support told me that everyone of the Xtra channels I had favorited were showing as available. So I restarted my router and everything but by the time everything was back up I didn’t have time to log back into the chat support. And despite the reboot of my system I still have none of the channels I recently favorited including one channel that has a number so isn’t an Xtra channel at all (SoundCloud Radio on channel 508).
I just found a support article saying Xtra channels are NOT supported via Sonos.
So can someone tell me was the chat support correct that Xtra channels are available or is the support article correct that Xtra channels are not supported? If Xtra channels are supported, what’s the trick to get my Sonos controller to let me play them?