I have an old system with ZP80s, ZP100s and 2 CR100s. I have not updated the firmware on my system since Sonos announced they would no longer support the CR100.
Most of the time, I listen to my favorite radio station through TuneIn. A couple of days ago, I tried to listen to my favorite station and got the following message
“Unable to browse music - there was a problem connecting to TuneIn.” I knew this was coming, but was hoping it would happen after I take my dirt nap.
I ran upstairs to my Windows computer and launched the old version of the Sonos controller and was able to use TuneIn to listen to my favorite radio station.
Every once in a while, I now get a commercial coming through my Sonos from TuneIn. They are local commercials and fairly annoying.
Please note, I am not complaining about anything. It’s just a sad fact that the things we were told about our old CR100s is coming to fruition.
I can get around the TuneIn supplied commercials with a blue tooth gizmo and an antiquated cell phone to listen to my favorite radio station.
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So what options are there to replace the CR100 for simplicity of usage?
I don’t want to mess about with my phone just to switch the radio on.
I am in the same boat as you: “problem connecting to TuneIn.”
This is a watershed moment - can’t now listen to the radio by pressing a button on the beloved CR100.
I note, for everyone’s amusement, that since locking down the Sonos system all those years ago so that my CR100s would continue to work … all my CR100s have exploded and destroyed the house several times because of foretold problems with the lithium batteries.
I have two options: battle on with the legacy system and pump audio into it another way - or ditch the CR100s and finally upgrade the s/w to what Sonos want us to have.
Thoughts appreciated...
Hi @Buttel ,
I am sorry, there is no solution to this. My remotes can only access my music library and Amazon music.
I revive this thread, as I have the same problem; i switched on my Sonos system for the first time in a few months and got the same error message on my CR100 with regard to connecting to TuneIn. I own 2 CR100 an two S5 (1 first gen with software 8.4)
I am still able to play TuneIn radio stations on my system using an old version (8.4) of the Windows Sonos App. I only use the CR100 to change volume or pause the playback of the TuneIn Radio.
@ossodiseppia Were you able to resolve the problem, so to be able to again fully use the CR100 to connect to TuneIn and chose radio stations?
I am sure this has to do with security and the CR100, I just can’t remember what was said about it when Sonos announced the end of the CR100.
This recent development and the artist and song title under “information” plus now hearing local commercials tells me something has changed with TuneIn.
I’m not interested in hearing commercials for local businesses through my Sonos. In order to continue to listen to my favorite radio station from half way around the word, I will buy a Bluetooth device to plug into the back or my ZP80. I can then stream from my phone.
Thank you for the suggestions and feedback.
@ossodiseppia Thank you for your explanation. Your problem is clear to me now. Sorry to say I cannot bring any solution to the table, beside the one you already got yourself: buy a used phone that fits with Sonos.
My CR100’s died a while ago. Do you have a “Sonos Favorites” section visible on your CR100? If so, you may be able to insert the station’s URL using a phone, then select the station with the CR100.
If you purchase a cheap phone or pad to use as a controller, make sure that it is running an Android version that supports the SONOS controller.
Thanks, Bruce. My system is quite old and I am one of the few CR100 holdouts. I do not have any “speakers”. My system dates those.
When I set up my system, I wired my house. My original system was a ZP100, a ZP80 and a CR100. Later, I added another ZP100 and another CR100. The later ZP100 is wirelessly connected to my network.
I am on the last version, 8.4. I recall something from Sonos when they announced discontinuing support of the CR100. But, I cannot recall exactly.
It’s been a great ride with Sonos. If I have to stop using the CR100s, it’s ok. Used cell phones are cheap and there is more than one option for a controller.
Before I bin the CR100s, I’d like to exhaust every effort to figuring out the issue.
I’m not either. I do not use a Bridge. I have two ZP100s, a ZP80 and two CR100s. I have a large library of digital music. This stuff plays no problem.
On either of the CR100s, if I go to radio and press the center wheel button, I get the “Unable to browse music - ….”
I have an old cell phone without a SIM card. I have the Sonos app loaded. I can access TuneIn and play my stations. It’s interesting that when I play the radio stations, I now get “Information” on the song that is being played. In all of the years I’ve had these CR100s, I’ve not seen that before.
I would think if I had WiFi issues the CR100s would not work at all. There are no IP conflicts on my network. I went through al of them this morning.
I’m not sure how your problems relate to the CR100.
What’s your network setup? Do you use a Sonos Bridge?
The message “problem connecting to” and recurring adds on TuneIn spell wifiproblems to me. In my experience TuneIn only places adds on new (or restarting) streams…….
Thank you for the reply. Can you please offer a bit more info on this?
The message “problem connecting to” and recurring adds on TuneIn spell wifiproblems to me. In my experience TuneIn only places adds on new (or restarting) streams…….
