Dears
I still have 3 x Play:1’s in my system which is controlled by the S2 software.
Controlling these Play:1’s goes smoothly with the S2: I have a stereo pair which I can group with the eARC etc …
The SONOS scan of my system tells me that these Play:1’s are not S2 compatible.
Is there an issue that I’m not aware of ?
Will there be an issue in the near future ?
rgds
Luc
Best answer by James L.
Play:1s are definitely compatible with S2 and you should have no issues in upgrading them if you haven’t already. The message you’re seeing on the website must be referring to a different product - perhaps a Bridge or CR200 as
+18Are you maybe confusing the possibility to receive a discount when “upgrading” (showing on you profile page on the Sonos website) with S2 capability of the Play:1's?
This is what it tells me:
you have 1 product which is not compatible with the new S2 app.
As a solution it is suggested:
+18That is strange indeed. Especially since your system is running on S2 without complaint. Is there a Bridge (or other non S2 capable device)) on the list of your household (https://www.sonos.com/myaccount/system/households/devices/)?
The notification does not inhibit the use of your system?
+17
Play:1s are definitely compatible with S2 and you should have no issues in upgrading them if you haven’t already. The message you’re seeing on the website must be referring to a different product - perhaps a Bridge or CR200 as
Not on my phone but with a connection to the SONOS database via a computer I still can see a CR100.
Il ask Sonos to remove it.
A Play:1 will not run out of memory or won’t be a bottleneck in my system, i hope …
thanks for your support and prompt answers !
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
