Skip to main content

Once again my Sonos system can’t connect to the Relisten service. This has been ongoing for a few days now and their regular app works fine and so does the Relisten website. My Sonos says it can’t connect, however, via either my iOS app or my desktop app. 

I am also experiencing this. 

Also I have to keep reauthorizing many other apps.  I am hopeful that the SONOS team is working with

@switz213 who I found out was the keeper of the reliten app on another thread like this which was 4 months old and closed, without what I could see as a complete resolution. 

Documentation is key here for us users to be able to help ourselves and limit the amount of tickets we send to hard working support staff.


As I understand it topics are closed due to inactivity, even if no conclusion is reached. Not sure what you mean by “tickets” that are sent in. If you mean diagnostics, they only will be looked at when the sender contacts Sonos, so just sending in diagnostics will do nothing for the workload of Sonos’ support staff.


The service went down, I just brought it back up. Should be working again.


Thank you @switz213 !!


I am having the same issue. “Unable to Browse Music.”


Sonos continues to suck. Half the time Relisten doesn’t work. I get error messages listening to Sirius XM. This past year has been pure hell with this software and frank;y precious little has actually been fixed.


Given the number of people who use Relisten it's pathetic that they can’t get this working.


Given that all Sonos does is point to the server specified by Relisten, and parse the data it is handed by that server, it’s hard to imagine Sonos has much control. 


Reply