There is no need to reset every unit after changing a router.  Anytime you replace a router, you should perform a full system reboot to make sure there are no IP conflicts. Do the following:



Shut down all on this list, then re-power, in this order:



Modem

Router

Switched and hubs

Wired Sonos components

Wireless Sonos components

NAS if you use one

Everything else (computers, printers, etc.)



Wait until the component is fully up before restarting the next on the list. This will assure that all IP addresses are legitimate.

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The reason he has to send this message is that what you're suggesting is actually more work than reinstalling. I don't understand why you have messages for new router that don't work with all systems. It's incredibly frustrating and doesn't make any sense. I have spent hours wondering why I can't access my preferences, wifi settings, etc.

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