I recently added some music to my plex server. When I try to play it via the Sonos Plex integration, I only get “Unable to play xy - The connection to Plex was lost”. This only affects the newly added music - the “old” one just works fine (I added some music a couple of days before I did the update to 15.4 - this one works). Plex itself works, I can play the newly added music via the Plex apps.
Just before I did the update to 15.4 I didn’t had those issues.
After that I tried to:
- upgrade the server to the newest version
- reauthorize the plex integration in Sonos
- Switched off all Sonos devices for a few minutes
nothing helped so far.
Does anyone have similar issues or any idea? It would really help me to track down the issue.
Best answer by H.RamoneView original