Been trying to connect speakers all day as unplugged one last night and not working. There is no settings or menu on the app and wondering if anyone else has same problem?
Thanks for your help I will have to call them in the morning.
Hmm. If you’ve tried an Ethernet cable, and it still doesn’t connect, I’d recommend that you contact Sonos Support directly to discuss it.
I usually suggest the phone folks, they have more tools available because they're on the phone with you, but they are only available Monday through Friday during business hours. Both the Twitter and Facebook support folks are available 24/7.
By running it normally I mean no extenders and no mesh. 👍🏻
No running it as we normally do it was working fine yesterday evening all we did was unplug one speaker to move it and it would not reconnect.
Is there any possibility that you’re running a mesh network, or network extenders?
And Stuart_W, my apologies for stomping on you.
Yes tried running one speaker through ethernet and we still have the same Issue
Hi I am running g it on Andriod samsung 8, wife as it on samsung 9 and daughter on the I phone xr we get the same screen.
Ah, I misunderstood the issue.
Have you tried connecting one speaker to your router with an Ethernet cable?
If I hit the more options tab all I get is this
I get that screen when I tap the room settings button it just refreshes to the same screen.
Sonos app version is 10.5, software on speakers was updated yesterday evening not sure what version it is because i can no longer access them through the app, any help appreciated.
I’m also wondering if it might have to do with the font size settings on the device forcing the bottom tabs off the screen. What device are you running the controller on?
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