What help? Read some of the 1000s of messages on this community! 

Welcome to the new Sonos reality. If it doesn’t work you are effectively on your own. 

the updated Sonos app is getting worse with time. I have uninstalled and reinstalled but Problems and now i cannot use the Tunein function at all. It gets stuck on the welcome to tune in and the same add on a loop. Then it will not stop when commanded. Also on opening the App, every time it says it cannot find my sonos products. It is not functioning. which means that, as I use my speakers 80% of the time to listen to the radion that the speakers are now usless to me for 80% of the time.

Is sonos working to address this?