Answered

IOS 11.1 and Trueplay not working

  • 9 November 2017
  • 4 replies
  • 411 views

2 days ago I set up two Sonos 1 plays in one room. All ok until I began the Trueplay part. SONOS app needs to get permission to access the iPad microphone. The app did not appear in the “Settings / Privacy / Microphone” section. I have created submitted this to SONOS support but have not heard from them for 48 hours - help!
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Best answer by Mr4boys 9 November 2017, 23:55

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4 replies

No worries.

Is there not a popup that allows you to grant the app the control of the microphone when you attempt the TruePlay process? I'm not near my system currently, so I can't do any testing.
Now I've mistakenly pressed a button which has made this question supposedly answered!
It hasn't been - but I can't revert it back!:@
Trueplay cannot function without using the iPad microphone in order to set it up for the first time!
What happens when you try to run TruePlay without earlier changing the settings in Settings/Privacy/Microphone?