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I forgot my password and no longer have access to my account's email, can I change the Sonos account my players are linked to?
Yes. You can transfer the account your Sonos system is registered and linked to.
Using the Sonos app for iOS or Android: Settings > Advanced Settings > System Registration > Change Sonos Account.
Using the Sonos app on Mac or PC: Select Help > Sonos System Registration > Change Sonos Account
https://sonos.custhelp.com/app/answers/detail/a_id/4136
If you have none of the account info, how then, are you able to set up for a new user....factory resetting?
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.