Feedback on flow for new router

  • 26 January 2022
  • 1 reply

Hey folks, ex-Sonos engineer here! I love what you've been doing to improve the UX after changing the router password or the router itself. Great work! I don't need to carry an Ethernet cable when I travel with Sonos anymore.

My feedback: I have many Soni, and usually travel with one or two. When I get to my destination, I go to Manage Networks. In the "Select a product to change its network settings." screen, it took me quite a while to figure out why it was asking about my Beam (see pic) which was at home, rather than either device I had with me. 

I was super-frustrated for an embarrassing amount of time, until I realized it was a carousel of all my devices, and I could swipe to the one I wanted.

The thin grey line with an black indicator at the bottom isn't enough of an affordance. Please make it more obvious that there's stuff to the right!




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1 reply

Badge +17

Hi @SetGo,


Thanks for the feedback on the UX! 

I agree, it isn’t immediately obvious that the thin black line indicates a scrolling direction so I can see how this could be confusing.

I’ve passed your comments on to our development team :slight_smile: