The latest controller v9.2 always crashes when you quit it on the desktop now. I have tried uninstalling and reinstalling with no luck.
Description
Faulting Application Path: C:\Program Files (x86)\Sonos\Sonos.exe
Problem signature
Problem Event Name: BEX
Application Name: Sonos.exe
Application Version: 6.0.0.34230
Application Timestamp: 453d4bd8
Fault Module Name: StackHash_7e63
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: PCH_8C_FROM_sclib_csharp+0x0008E185
Exception Code: c0000005
Exception Data: 00000008
OS Version: 10.0.17134.2.0.0.256.48
Locale ID: 2057
Additional Information 1: 7e63
Additional Information 2: 7e63f1c41d3ab9e91148104b3937f51a
Additional Information 3: 68a3
Additional Information 4: 68a3813159b600d0bff994da299dc9b8
Extra information about the problem
Bucket ID: 8d013d384e018f3dc5a62b90fe69ff19 (1559982222674099993)
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You may also want to post a diagnostic from the controller when you restart it. There might be data in it that goes along with the data you’ve already submitted that might help Sonos.
Submitted diagnostics with number: 1389051706
Great, thanks. Now we wait until Monday when the board staff will be back.
Same problem here. Desktop app crashes on every exit.
Submitted diagnostics with number: 474464551
Beschreibung
Pfad der fehlerhaften Anwendung: C:\Program Files (x86)\Sonos\Sonos.exe
Problemsignatur
Problemereignisame: BEX
Anwendungsname: Sonos.exe
Anwendungsversion: 6.0.0.34230
Anwendungszeitstempel: 453d4bd8
Fehlermodulname: StackHash_7e63
Fehlermodulversion: 0.0.0.0
Fehlermodulzeitstempel: 00000000
Ausnahmeoffset: PCH_8C_FROM_sclib_csharp+0x0008E185
Ausnahmecode: c0000005
Ausnahmedaten: 00000008
Betriebsystemversion: 10.0.17763.2.0.0.256.48
Gebietsschema-ID: 1031
Zusatzinformation 1: 7e63
Zusatzinformation 2: 7e63f1c41d3ab9e91148104b3937f51a
Zusatzinformation 3: 68a3
Zusatzinformation 4: 68a3813159b600d0bff994da299dc9b8
Weitere Informationen über das Problem
Bucket-ID: 8d013d384e018f3dc5a62b90fe69ff19 (1559982222674099993)
Submitted diagnostics with number: 474464551
Beschreibung
Pfad der fehlerhaften Anwendung: C:\Program Files (x86)\Sonos\Sonos.exe
Problemsignatur
Problemereignisame: BEX
Anwendungsname: Sonos.exe
Anwendungsversion: 6.0.0.34230
Anwendungszeitstempel: 453d4bd8
Fehlermodulname: StackHash_7e63
Fehlermodulversion: 0.0.0.0
Fehlermodulzeitstempel: 00000000
Ausnahmeoffset: PCH_8C_FROM_sclib_csharp+0x0008E185
Ausnahmecode: c0000005
Ausnahmedaten: 00000008
Betriebsystemversion: 10.0.17763.2.0.0.256.48
Gebietsschema-ID: 1031
Zusatzinformation 1: 7e63
Zusatzinformation 2: 7e63f1c41d3ab9e91148104b3937f51a
Zusatzinformation 3: 68a3
Zusatzinformation 4: 68a3813159b600d0bff994da299dc9b8
Weitere Informationen über das Problem
Bucket-ID: 8d013d384e018f3dc5a62b90fe69ff19 (1559982222674099993)
Yes, that's a known issue that will hopefully be resolved soon.
Ist bekannt, man arbeitet bereits daran.
Ist bekannt, man arbeitet bereits daran.
There seems to be only one man developing Windows software for Sonos.
Sorry guys, but for me this is a major issue and it can't take a month to fix this :?
Sorry guys, but for me this is a major issue and it can't take a month to fix this :?
But it's also not a show-stopper, i.e. it doesn't keep you from playing music, it's only a nuisance when you close the app. I would imagine if it crashed on startup, there'd be a slightly quicker release to fix it.
Same problem here. Desktop app crashes on every exit. Does anyone have an idea when this will be resolved or when the next version of the Controller will be released?
Sonos doesn't give dates on their next software release. Nor do they tell us what is in it, generally speaking.
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