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Currently I have Sonos iOs app version 8.3 installed. I got a pop up today that an update 8.3.1 is available.When I go to App store to install the update , I do not see any Update tab and just see Open tab.
same problem here... and since the last hardware update last week i can‘t connect all my speakers at the same time anymore
Same issue, I just updated to 8.3 however it keeps pointing me to the apple App Store to update the app
Same issue Any ideas anyone
If you are having problems intslling app update. Delete app and re-install and be sure to select "Connect to existing system" whne the new app starts.

If you are having problems with drop outs or connecting to speakers then:-



It is unlikely the update directly had caused your issues, but the disconnecting of you Sonos during the update may have exposed a wi fi issue.



Here's what fix mine and may others.


  • Turn off all wi fi devices in the house, inc all Sonos speakers.
  • re-start your wifi router and wait for it to come back online.
  • Then turn on all Sonos kit and wait for it to connect
  • Turn on the rest of the wi fi items.
  • Then come back here and tell us if successful or if you still have issues.



Good luck
Well I got my issue resolved . I waited for a while like say 2 hours since I reported the issue and then I saw the Update tab on App store to update to 8.3.1. Now the app is on latest , so might be a glitch for few hours
I have the same issue with my speakers since installing 8.3.1. They are not easily accessed so before I preform the recommendation above would someone please tell me if they were successful? Thanks
I have the same issue with my speakers since installing 8.3.1. They are not easily accessed so before I preform the recommendation above would someone please tell me if they were successful? Thanks



The suggestion by bockersjv is a good and sensible suggestion. Nobody can say it will solve your issue but it's a good start and very likely exactly what Sonos will do if you contacted them directly.



Try it, it can't hurt and there is a good chance it will resolve your issues.
Restarting my WIFI solved my speaker problem...I didn't have to unplug my speakers. I tried that first since my speakers are hard to access...I need a tall ladder. Thanks
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