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Can the queue popping up at start be removed?

  • May 27, 2023
  • 2 replies
  • 69 views

I've never used the queue function ever but it keeps popping up before I can get in to the app. Can it be removed?

 

Best answer by Corry P

Hi @MatzR 

Just to let you know, we now consider this issue resolved with the latest update.

If, after updating, you continue to see this behaviour, I recommend you get in touch with our technical support team for assistance.

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

2 replies

Corry P
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  • Sonos Staff
  • May 29, 2023

Hi @MatzR 

Welcome to the Sonos Community!

We are aware of this issue and are working on getting it fixed in an up-coming update.

In the meantime, you can prevent it by a) not leaving the app with the Now Playing screen expanded to fill the screen, or b) removing any Sonos widgets from your phone’s home-screen.

I hope this helps.


Corry P
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  • Sonos Staff
  • Answer
  • August 4, 2023

Hi @MatzR 

Just to let you know, we now consider this issue resolved with the latest update.

If, after updating, you continue to see this behaviour, I recommend you get in touch with our technical support team for assistance.