Answered

App will not let me add speaker

4 years ago
8 November 2019
6 replies
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rememberwhenevent
Contributor I
3 replies

HELP!! Can someone tell me why the app will not let me add a speaker. I have the Sonos app for Androids loaded on my Samsung. I want to add a new Sonos speaker to my current setup. Have gone into the app> System> but the “Add Product” is grayed out so can not add anything.

I’ve even un-installed and re-installed the controller app. Still not showing up to add a speaker.

Feeling really stupid here. I am pretty good with computers/apps but can’t figure out why I can not simply add a single Sonos (sonos one) speaker. It shouldn’t be this hard. Feeling like I should have NEVER invested the $$$ in this system. Anyone have any idea why the app is not letting me add a speaker to my current system

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Best answer by jgatie 8 November 2019, 21:06

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6 replies

rememberwhenevent
Author
Contributor I
3 replies
4 years ago
8 November 2019

That makes no sense. It worked just fine until the last SONOS update. I shouldn’t have to upgrade all my devises EACH TIME SONOS does an update. TALK ABOUT AN EXPENSIVE SYSTEM TO MAINTAIN!!

The update stated, “still can be used to control commonly-used features”. Adding a speaker IS a “COMMONLY-USED FEATURE”!!!!!