Question

Why can't I log in to my Sirius account on the sonos controller

  • 4 May 2014
  • 4 replies
  • 901 views

Why can't I log in to my Sirius account on the sonos controller

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4 replies

Is Sirius geo-locked? Do you live in an area where it is available? Is your Sonos account set in the correct area for where you live?
Sirius does not come up on my list of services. I have a streaming account for Sirius. Why
I can login to siriusxm streaming service from Chrome and iphone app but account wont work on sonos app now. 7752868
Userlevel 5
Badge +3
Hello,

Are you missing SiriusXM from the service list? Does it give you an error when you try to add the SiriusXM account to your system.

If you are getting an error after you attempt to add it to the Sonos system, please try the following:

  • Verify your username and password via: www.siriusxm.com
  • Verify that you have a Internet Streaming Account - use this username and password when logging into Sonos. 
Please submit a diagnostic if you are still experiencing the issue and I'll be happy to take a look. Please reply back with your number here.