Volume Fluctuating up and down on it own
My entire system is fluctuating volume up and down on its own. It doesn't matter if its just one room or all rooms. It doesn't matter if I play from any one of my phones or computer. I currently have 1 play bar, 6 one(s), 1 Play:5, 1 Sub. Internet connection is great. I have updated the app on all my devices. Has anyone else experienced this? Have you found a fix?
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That doesn't sound very nice. Please give us a call and we can troubleshoot your system with you, and fix this. :)
If the volume is lowering for a few seconds after you call for Alexa, that's a feature which allows for the volume to lower, in order for microphones to be able to pick up you're trying to say. For some more details about Sonos and Alexa, check out this thread.
I'm trying to help identify if what you're experiencing is the volume lowering that's to be expected with voice control, or if it's something else entirely.
Do you happen to have any other Alexa enabled devices in the house or just the Sonos One?
It may be best to give us a call or message us on social media to work with a technician live.