Diagnostic #1912436882
unplugged router and Sono play bar still gives error code that device is unable to play Spotify/Amazon music. Anything showing on diagnostics?
Best answer by James L.
View originalDiagnostic #1912436882
unplugged router and Sono play bar still gives error code that device is unable to play Spotify/Amazon music. Anything showing on diagnostics?
Best answer by James L.
View originalHi
Have you recently upgraded to Amazon Music HD, and the issues started just after that? If so, we’re aware of an issue where Amazon Music tracks added to Sonos Playlists will fail to play after upgrading to Amazon HD.
We have two possible workarounds for this:
If this isn’t the case, or if this works for you, please let me know.
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