Skip to main content
Answered

Unable to connect to device. Try again later.

  • November 26, 2020
  • 2 replies
  • 10044 views

Francis in SH
Forum|alt.badge.img+1

Hello,

I have two Play:1 that don’t want to play anymore since this morning. Until then they worked fine. One is in the kitchen, the other one in a bedroom.

I made a Diagnostic #567346148.

Thanks,

Francis 

Best answer by Airgetlam

Unplug all Sonos devices from power. Reboot your router. Plug back in your Sonos devices.

That might hold you over until someone at Sonos can look at your diagnostic. 

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

2 replies

Airgetlam
  • Answer
  • November 26, 2020

Unplug all Sonos devices from power. Reboot your router. Plug back in your Sonos devices.

That might hold you over until someone at Sonos can look at your diagnostic. 


Francis in SH
Forum|alt.badge.img+1
  • Author
  • Contributor II
  • November 27, 2020

Just did that and all are back online. Thanks mate!