In About my System, every Sonos speaker should have WM:0 or WM:1 next to it.
I searched, but I couldn’t see anything which said anything about WM:0 or WM:1 ? where would i find that?
OK. It may be because of a security concern over Mac addresses, which I believe to be a misplaced concern.
You might partially obscure the Mac addresses and repost if that is not too much hassle.
Are all speakers on WM:0?
Here’s a PDF of the full output if that helps?
**Moderator Note: Please censor personal information when posting.**
Hi John, i’ve sent that, but has gone into a moderator review, must be something in the network map contents triggered it; hopefully will come up soon. thanks
Hi John
Thanks for replying. Here’s the output from that URL. A couple were showing red when i first ran it, now they all showing green. I’m not sure what to look for to find the WM:0 and WM:1, can’t see either?
It wouldn’t let me paste the whoe report in so let me know if there’s any other bits you’d need to see?
Here also is a diagnostic report after switching on and off to get the system conneced temporarily for this: 1705573131
Network Matrix
Moderator Note: Censored for Privacy reasons.
| | Strength to
00:0E:58:**:**:**
Living Room | Strength to
34:7E:5C:**:**:**
Family Room 2 | Strength to
B8:E9:37:**:**:**
Isabelle | Strength to
5C:AA:FD:**:**:**
Family Room |
|---|
00:0E:58:**:**:**
Living Room
Root Bridge
Noise Floor: -113, -111, -109
OFDM ANI level: 0 | | Inbound: 25
Outbound: 28
STP state: forwarding | Inbound: 35
Outbound: 33
STP state: forwarding | Inbound: 49
Outbound: 49
STP state: forwarding |
B8:E9:37:**:**:**
Isabelle
Secondary Node
Noise Floor: -110, -108, -100
OFDM ANI level: 0 | Inbound: 33
Outbound: 35
STP state: forwarding | Inbound: 35
Outbound: 39
STP state: forwarding | | Inbound: 47
Outbound: 51
STP state: blocking |
34:7E:5C:**:**:**
Family Room 2
Tertiary Node
Noise Floor: -108, -110, -100
OFDM ANI level: 0 | Inbound: 28
Outbound: 25
STP state: blocking | | Inbound: 39
Outbound: 35
STP state: blocking | Inbound: 46
Outbound: 46
STP state: forwarding |
| 5C:AA:FD:**:**:**
Family Room
Secondary Node
Noise Floor: -109, -108, -107
OFDM ANI level: 0 | Inbound: 49
Outbound: 49
STP state: forwarding | Inbound: 46
Outbound: 46
STP state: forwarding | Inbound: 51
Outbound: 47
STP state: forwarding |
It isn’t normally this hard. The forum is for sick systems only and is totally unrepresentative.
If you wouldn’t mind, please would you get the ip address of one of your speakers (not a Boost or Bridge if you have one) from About my System. Then in a browser type:
http://ip address:1400/support/review
then click the Network Matrix link and post a screenshot of the matrix diagram?
e.g. it would be something like http://192.168.1.15:1400/support/review
Up to you if you want to give this a go.
(In the process, please check that all your Sonos components in About my System have WM:0 not WM:1?)
Hi, yes one is wired; I have tried separate names for bands & the same. I downloaded Solarwinds to try and investigate IP address issues & have ruined my Surface Pro now… really it shouldn’t be this hard; have no issues with other devices, only Sonos. I’ll review the IP addresss thing you’ve shared though; perhaps Sonos should review their system so we don’t need to though!!!
It is probably best to wait for the info from the diagnostic. But one potential cause of the symptoms you describe would be IP addressing issues. It sometimes helps (and never harms) to reserve IP addresses in your router’s DHCP settings for all of your Sonos components.
This link may help, if you decide to look at this aspect, and have not done so already:
https://community.virginmedia.com/t5/Networking-and-WiFi/Superhub-3-DHCP-settings/td-p/4117502
