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Unable to browse YouTube Music playlist

  • March 19, 2021
  • 5 replies
  • 137 views

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I suddenly cannot browse my "Your Likes" YouTube Music playlist anymore, it says "Unable to browse music" (diagnostic 1592426814). How can this be fixed?

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5 replies

James L.
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  • Retired Community Staff
  • March 19, 2021

Hi @FilGov, thanks for reaching out.

 

I’m not exactly sure why that part of YouTube music wouldn’t show for you, but you can try a few things. First, reboot your player(s) by unplugging them for 30 seconds and plugging back in. You can also try rebooting your router while the players are unplugged to refresh their connections. Also, you can test another device with the Sonos app installed to see if you’re able to browse that section on there.

 

Let us know how you get on.

 
 
 
 
 

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  • Author
  • Trending Lyricist I
  • March 19, 2021

Done, issue persists on both devices.


controlav
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  • Lead Maestro
  • March 20, 2021

Did the playlist get too big? YTM has some restrictions on the size of things, I believe playlists have a limit of 999 items. You might need to split it into two.


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  • Author
  • Trending Lyricist I
  • March 20, 2021

Don't think so, it's as big as it was when it worked (1491 songs). Works fine on YouTube Music and did so too on Sonos up until now (and still does as an alarm). Hopefully there's a better solution/workaround than splitting it (that's cumbersome and breaks shuffling all favorites) and Sonos can fix it. Otherwise they could allow triggering alarms on demand.


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  • Author
  • Trending Lyricist I
  • March 23, 2021

It’s suddenly working again.