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Answered

Unable to browse Bandcamp in Sonos

  • January 3, 2021
  • 7 replies
  • 1021 views
A

I am unable to view any purchased content from my Bandcamp account. I completed the authorisation and Bandcamp appears in Sonos but says 'no selection available' when I select any of the categories. I have submitted a diagnostic report - 1320941429

 

 

Best answer by Ken_Griffiths

Have you tried reauthorising the Bandcamp service in "Settings/Services & Voice” in the Sonos App just to see if that fixes the issue?

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7 replies

Ken_Griffiths

Have you tried reauthorising the Bandcamp service in "Settings/Services & Voice” in the Sonos App just to see if that fixes the issue?

A
  • Adsidekick
  • Author
  • Contributor I
  • January 3, 2021

Yes, I have tried that and deleted and set up again but neither resolved the issue.

M
  • Macdalor
  • Lyricist II
  • February 13, 2021

Same issue here. Any solutions yet?

G

@Macdalor After you try removing Bandcamp from your music services and re-adding it, try resetting the Sonos app under App Preferences and close and restart the app.

"Receive with simplicity everything that happens to you." - Rashi
M
  • Macdalor
  • Lyricist II
  • February 14, 2021

Thank you @GuitarSuperstar but all is still empty after trying all this out…

Any other options?

G

Have you restarted your phone or rebooted your router?

"Receive with simplicity everything that happens to you." - Rashi
M
  • Macdalor
  • Lyricist II
  • February 14, 2021

yes indeed, restarted phone, computer which I also tried this from, and fully reset the router...

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