Hi @Ynez Hotel, Thank you for reaching out and welcome to the community. Thanks for sending diagnostic report of your Sonos system, but for us to assist you on your concerns, can you tell us more on how we can help you? Or at least a brief background or outline of the issue or concern that you have so we can look it up on what’s wrong on the diagnostic report that you’ve sent. 

Let us know what you have in mind with the advice above.

The Sonos community is always here to help.