Hello,
I’ve problems with Spotify playlist on the alarm. It does not start. I’ve a premium account, so i pay for Spotify with a family account.
Streaming is no problem from devices. I’ve made several diagnostics and contacted Sonos (in the Netherlands).
I’ve no issues regarding no network connection or whatever. Radio does work. Spotify does not work on a alarm, always the chime sound instead of Spotify playlist. Tried on Play3, AMP so no device related problem.
Situation: Everything is S2 upgraded.
- on bottom floor: cable connected Boost (prime router, ASUS imesh network), Arc, 2xOne SL, Sub (gen3)
- second floor: two separate Play3
- third floor: cable connected Play One on cabled imesh ASUS network, Play3, AMP
I’ve no problems with Wifi, no problems with Sonos. The’ve checked the network and everything was within “safe” connection zone (all green).
Can someone please tell me why doe the Spotify account not start in the morning? It had been working fine before. The problems started round june/august 2020.