I use Spotify to play podcasts.
They cannot be streamed directly from within the Sonos app, so you must use the Spotify app and then sync to whichever Sonos speaker you wish to stream through via the speaker icon within the Spotify app.
However, constantly my Sonos units are disappearing from that app and do not reappear.
I've tried uninstall and reinstall, logging out of the account etc, all to no avail.
Anyone have the solution?
TIA
That suggests a difficulty in the Sonos devices staying on the network. It could be some sort of wifi interference , or less likely, a duplicate IP address issue. I’d certainly read the linked FAQ for potential solutions, as well as doing a network refresh, by powering off all Sonos devices, rebooting the router, then waiting two minutes before plugging in the Sonos devices again.
If neither of those suggestions seem to help, I would recommend that you submit a system diagnostic within 10 minutes of experiencing this problem, and call Sonos Support to discuss it. They should be able to ‘see’ in the diagnostic what is causing the speakers to drop off your network.
There may be information included in the diagnostic that will help Sonos pinpoint the issue and help you find a solution.
When you speak directly to the Support staff, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.
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