2 rooms playing. Living Room Port and Office with 2 Ones and a Sub. Office will consistently drop. Not always all speakers but a lot of the time it is. I’m always told it’s interference in my network. Decided to do some testing. I brought my Roam into the Office. It’s sitting about 3 feet from a One. Ones and Sub still dropping. Roam hasn't dropped yet. Very frustrating. 2133647112
Answered
Speakers constantly dropping out
+2Best answer by Corry P
Hi
Thanks for your post!
The Office is suffering from interference - perhaps from a WiFi-enabled printer or from one of your WiFi access points. Please isolate the speakers from other WiFi devices by at least 1m. There is also a reported IP address conflict with the Port and another device on your network - please reboot your router by turning it off for at least 30 seconds, and reboot the wired units Port and Beam afterwards. You may also want to set static IP addresses for your devices in your router’s settings.
If issues persist beyond doing these steps, I recommend you get in touch with our technical support team, who have tools at their disposal that will allow them to assist you with networking problems.
Your Roam does not connect via SonosNet, which is why it behaved differently from Office when it was in the office.
I hope this helps.
PS. I don’t know what that number is, but it isn’t a diagnostic number - I had to go by your email. 😄
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I just opened WiFiAnalyzer for the first time in a couple years and it has improved somewhat since then. ‘analiti’ is much more comprehensive, but WiFiAnalyzer is OK for a quick survey.
A couple weeks ago I was out in the sticks and there was only one access point visible and it did not cover the building very well.
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