This is driving me nuts! On windows 10, I've tried uninstalling and reinstalling the windows app, hooking up my sonos one directly to ethernet and changing my display settings over and over again only for the windows app to have smearing/glitchy graphics whenever i move the window or hover my mouse over text highlights. The graphics are ok when i open the downloaded app file but as soon as I reach "connect to existing system" or "new system" page the graphics get all screwed up from then on. Opening up the app and browsing the controller is a nightmare when all of the wording is smeared, flickered and smudged. Every other windows program/app displays fine. The problem only gets fixed temporarily when i re-install windows 10 and then it persists again. Someone please help me. I won't be able to purchase sonos Five speakers if this continues.
Sounds a lot like a driver issue. Have you checked to be sure you’re running the latest video drivers, or even tried reinstalling the video driver?
Try my Windows app instead (see profile).
This is the only APP on my PC that has this smearing glitchy graphic issue and all drivers are up-to-date so there must be another issue happening here
caselby,
Are your video drivers set for the monitor’s native screen resolution or are you scaling the image?
Hey buzz, I am using the monitor’s native resolution - no scaling
Have you reinstalled the video drivers?
I had a few issues with W7. They were not exclusively SONOS related, but SONOS was more likely to trigger them. Once triggered some windows would have corruption until I rebooted the system. It was an older system. At the beginning of this year I replaced the W7 system with a W10 system, but transferred the somewhat dated video card to the new system. I always have multiple programs running. It is possible that there was some combination of programs currently or recently running that upset the video system. The current system does not exhibit the issue.
Can you include a screen capture with your report?
This issue has been solved: its some crappy software that ASUS install on PCs with their motherboards, that breaks the rendering of bitmaps in WPF apps. There is another thread with all the details.
ASUS: again breaking Sonos users, though they usually do it via their routers.
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