Hello,
Yes, its another one of those posts. Im sure you have seen them time and time again...as individual issues yes, as a collective, maybe...but I am at my wits end. Now im not stupid, I have already gone through all the common fixes, twice, three times and I cant get anywhere.
Collection: 10 Ikea Symfonisks and 2 Sonos Play 5, connected with a bridge.
Problem: My collection of Sonos speakers on my network simply cannot play a song, together for any length of time, songs drop, skip or simply fail to play...I am at my wits end.
I have tried:
Various ISPs - currently on a 50mb line.
Sonos Boost - made no difference, currently not used.
Streaming Services - no difference which one.
Routers : have used several, purchased a new one less than a few weeks ago, no difference...
Bands - have tried 2.4 & 5
Channels - have tried all when boost was installed.
Networks - had a dedicated network for Sonos only - no difference.
Speakers- have rebooted and updated all devices.
Error Messages - Have had every error code from cannot connect, connection lost, no results found in sonos, the song is not encoded correctly etc
App - Re-installed twice.
Common fixes - have restarted the router (daily), moved location of router (set up different network), checked internet speed,
I tried to play a song within the last few mins, it starts to play through a few of speakers for about 10 seconds, doesn't even show as playing on the app and cuts out with it showing as playing on the app for maybe another 5 seconds before going back to showing as stopped.
I love the produce, the quality and the build...but seriously, I am ready to throw the whole lot in the bin.
Am I missing something completely obvious? I have no idea….and out of ideas as nothing seems to work.
Thanks in advance.
Diagnostic No 69111852