That’s not a question. 

Sounds to me like no power, which in this case would be in the battery. Which means either the charger isn’t working, or the battery isn’t working. Have you called Sonos Support directly to discuss it? There isn’t much this community can do, if this is the case, other than suggesting better ways of charging the battery. 

When you speak directly to the phone folks, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.

I have no power. Sonos support has told me to repeat the reset process which Ive done several times.  I spent an

hour with their offshore rep resolving nothing. I have charged it for 29 hours with no success.  They sent me an email telling me to try the same things we Went through on the phone then calling them back tomorrow.

 I think the battery is dead but it seems they don’t want to admit it since it’s only 2 years old 

I’m hoping someone in the community has dealt with a similar problem and might have an answer 

thank you