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Playing edm music and my sonos randomly very muffled and sounds like something is vibrating inside of the sonos? almost how a car with a blown sub sounds, very disappointing as I thought Sonos made quality products? thought there was some fail-safe on them so things like this do nothing happen? barely have had this for a couple years and already breaking kinda sucks. 

Submitted a diagnostic hoping someone can help me.

 

Confirmation code: 459408136


Hi @Rocket 

Welcome to the Sonos Community!

Your diagnostic was submitted at a time when the app was not connected to your speaker, so there’s no real info to go on. However, if you feel that the audio quality from your Sonos speaker is not satisfactory then I recommend you get in touch with our technical support team directly.