Skip to main content
Answered

Sonos Radio Reauthorize

  • September 17, 2022
  • 2 replies
  • 162 views

Forum|alt.badge.img

Appears this was an issue for many folks about a year ago. Not seeing anything recent in the community.

I purchased Sonos Radio from the Sonos website, not from the Sonos app on my phone. I have both S1 and S2 and my house. The S1 app seems unaffected, as I believe it doesn’t support the HD subscription service.

However, the S2 is stuck asking me to reauthorize. When I select this, it comes back with an error. I continue to try after letting some time pass (the website suggest it may take a few minutes for my purchase to process), however, it’s been a while now and still it’s stuck in a loop. 

Best answer by MichaelBenton

Immediately after posting this, I went to my iPad and tried to reauthorize….and it worked. After I closed the app on my iPhone and restarted, it appears to be corrected. I’m not able to delete the post...but this is resolved.

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

2 replies

Forum|alt.badge.img
  • Author
  • Contributor II
  • Answer
  • September 17, 2022

Immediately after posting this, I went to my iPad and tried to reauthorize….and it worked. After I closed the app on my iPhone and restarted, it appears to be corrected. I’m not able to delete the post...but this is resolved.


buzz
  • September 18, 2022

I saw similar yesterday.