Wow Sonos...Wow.  Can you figure out a way to make your app suck more than it does?  Couldn’t add a port for 2 weeks to an account.  Now I can, but it won’t play music on its own.  If I group it to another zone that is playing music, then it will play.  But if I want it stand alone as another zone, nope.  Doesn’t work.  Then you take away the fixed/variable audio output.  Why?  Who thought that was a smart decision?  When does the CEO take responsibility for this train wreck?  Have you seen the Sonos stock price?  Wow.

Has the CEO bothered to read the forums?  Don’t see to many happy folks out there.  How does someone allow engineering come out with a product that they “tested” only to produce this garbage and not have an ability to roll back to the previous app until the actual bugs are fixed?

I have a buddy who is a Sonos dealer, he stopped selling Ports because they won’t reliably work.  He sells hundreds of them.  Sonos says they know about the issues and will eventually fix them, but have no time line.  They are more concerned with the Roam 2 and the ACE.  Who cares about those products when the existing doesn’t work.  Can you smell a class action lawsuit?  I can.  At the very least, I would expect some kind of apology from Sonos.  Maybe for those of us that are having huge issues with our products, maybe some kind of large discount for the hours and hours we have spent dealing with this train wreck.  

Maybe before you roll out a future app change, a full beta test gets done by those outside of Sonos.  Maybe by those that don’t have a stake in the company, but still use the product day to day.  FIX YOUR BUSINESS!