Hello, my sonos one (gen 2) suddenly stopped working. As in I was listening to it in and suddenly it wouldn’t play the next song (I don’t know if it was inbetween songs or at the end of a song, I use spotify for my music streaming) and had compleatly shut off. No lights or touch controls working and no feedback at all. No connection within the app either. I’ve tried unplugging and replugging while holding pairing button (as to do a factory reset) but nothing happens at all, as well as restarting my router and plugging in a network cable.
Has anything similar happened to anyone else? and if so how did you fix it?
Best answer by Simon B
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