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Sonos not connecting all of a sudden

  • 5 December 2020
  • 1 reply
  • 87 views
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So I was listening to music in both rooms then all of a sudden it stoped connecting to the sonos 1 through wifi and I can’t get it too connect. I done a diagnostic ( 65327139). I’ve reset it disconnected and reconnected with the Ethernet cable etc and nothing works 

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Best answer by Airgetlam 6 December 2020, 02:45

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1 reply

Airgetlam

While you wait for a Sonos employee to look at that diagnostic, you might try a simple network refresh by unplugging all your Sonos devices from power, then rebooting your router. Once the router  comes back up, plug back in the Sonos devices.

Bruce
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