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Sonos does not play - even alexa told so

  • April 12, 2022
  • 1 reply
  • 59 views

Alexa play xy from spotyfy 
or 
Alexa play someradiostationname

both worked before - but now
Alexea pretends to play the music but sonos does not make a beep at all.
Start playing from the app works, but then I cant stop it by voice anymore.
This happens since the latest update I did

  1. I reconfigured the Alexa Skill
  2. disconnected both sonos from power
  3. reconfigured both sonos completely

Sonos One: Arbeitszimmer (R)

Serial Number: 48-A6-B8-87-6F-54:4

Sonos OS: S2

Version: 14.4 (build 67127100)

Hardware Version: 1.26.1.7-2.2

Series ID: A201

IP Address: 192.168.11.6

WM: 1

---------------------------------

Sonos One SL: Arbeitszimmer (L)

Serial Number: 48-A6-B8-AA-ED-74:A

Sonos OS: S2

Version: 14.4 (build 67127100)

Hardware Version: 1.28.1.6-2.2

Series ID: A100

IP Address: 192.168.11.45

WM: 1

What else can I do

Best answer by Mosci

Solved by Alexa-App

removing Sonos skill and adding it again

really annoying 

Does anyone wants anyone to buy the above setup?
I’m tired of sonos 

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1 reply

  • Author
  • Contributor I
  • Answer
  • April 12, 2022

Solved by Alexa-App

removing Sonos skill and adding it again

really annoying 

Does anyone wants anyone to buy the above setup?
I’m tired of sonos