My Sonos Connect (gen 1) has been disconnecting after 15-20 minutes of use, and gives the unable to connect to Sonos error. This has been happening off and on for the last few months. Any suggestions on how to fix? The diagnostics number is 81727249.
Sonos Connect
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Unplug all Sonos devices from power.
Reboot your router.
Plug the Sonos devices back in to power.
Hmm, that means it wasn’t what I thought it might be. We’ll have to wait for a forum moderator to look at the diagnostic you listed. Or you could call in to Sonos directly.
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