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Ok, I’ve got two play1’s, two play 3’s and a sub.

rarely had problems until recently. Now, I have all kinds. In the rare occasions it did connected it never lasts for more than a week before going offline again. Now, I can’t get it back at all.

Neither the s1 nor s2 app can find my system, despite all the speakers showing up as connected to my network.

it constantly says it can’t find my system. I’ve tried everything a thousand times.

Unplugging, resetting app, checking router, plugging ethernet into router, deleting and redownloading app....on and on and on...nothing works.

im pretty annoyed and slightly pissed that I have an expensive waste of a system sitting here.

 

anyone with any ideas? 

Hi @Jmurivals.

Thanks for reaching out and welcome to the community!

I appreciate your detailed post outlining the issue as well as the step(s) that you did, let me help and try to figure this out.

Kindly submit a diagnostic report, and reply with the confirmation number.

I'd start by reviewing your system and see if there’s anything causing this issue.

 

I’m looking forward to assisting you further from here.

If you have any other questions or run into any issues,  please do not hesitate to reach out,  we are always here to help.

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