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Answered

Random speaker dropping out off group…

  • 22 June 2021
  • 4 replies
  • 93 views

I have 4 x Play One’s in a group and a boost. These have been in this configuration, and location, for approx 4 years with little trouble. Recently (last 2 weeks), at least once a day a speaker will just drop off the group, not always the same speaker, and not be visible at all.  Only way to get it back is to turn it off/on. Anyone else experiencing similar, any advice? 

Does rebooting your router help?

Does rebooting your router help?

Thanks for reply, router rebooted (and updated firmware) and still happens. 

Jayg66,
Perhaps try different ‘fixed’ (non-overlapping) WiFi channel for your router and SonosNet - and also set your routers 2.4Ghz channel-width to 20MHz to reduce interference.

So perhaps try your router on channel 1, 6 or 11 (20MHz channel-width)

Then try SonosNet on 1,6 or 11, but obviously ensure it’s a completely different channel than the one selected for the routers 2.4Ghz band. 

….

 

Thanks Ken, sounds promising, I’ll give it a try  

 

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