One of our amps has just started blaring out rap music (that none of us would listen to) incredibly loudly in the middle of the night at a volume we would never use.
Any help?
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Hi
Please provide the following information:
- What model of Amp...Connect Amp or it’s replacement the Sonos Amp
- How is the Amp being used (i.e. powering front speakers in a home theater or in-ceiling or in-wall speakers
- Is it grouped to other Sonos
- Are there any Alexa or Google devices with alarms or routines linked to your Sonos
- If using Alexa or Google is the Amp designated as the default speaker
- Are there any children in the your household who might be playing the music
- Does anyone outside your household have access to your Sonos (currently or in the pass)
- If not sure about number 7...change the password to your account in Settings
Could a guest have connected to the Amp while on your network to play Spotify? The guest could still have access to play Spotify after leaving your network:
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.