My port only plays music through one channel (right speaker). It will work randomly through both channels. I purchased a new amp because I thought it was the problem. So all 3 amps I have used the left channel doesn’t work. It has to be an issue with the port but I can’t get with Sonos support.
Answered
Port only plays music in one channel
Best answer by John B
Hi. This has nothing to do with the update so rolling back would not help, even if it were possible.
First check that all connections are solid. Use a different cable if possible.
Do you have any other sources beside the Port playing through your amp?
Are you using the line in on the Port?
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Step one, swap the right and left cables on the Port if you are using the RCA connectors.
If the problem moves it is likely the Port, if not then the above answers would help.
I have the very same issue. It worked flawlessly before recent software update.
Is there a way to turn soft update back to the previous version?
Hi. This has nothing to do with the update so rolling back would not help, even if it were possible.
First check that all connections are solid. Use a different cable if possible.
Do you have any other sources beside the Port playing through your amp?
Are you using the line in on the Port?
I have the very same issue. It worked flawlessly before recent software update.
Is there a way to turn soft update back to the previous version?
It’s not the software, the Port I have here is working okay and I’m sure we would see dozens, if not hundreds, of others complaining about the update, if that were the case. I would check/replace the cables to begin with as
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